The delivery time refers to the time necessary for your order to arrive at your place, from the moment when it is sent by our company. Each carrier offers more or less quick services. We invite you to check the page entitled "Delivery and Return" to have further information about the delivery time specific to each carrier we suggest to you..
The supply time refers to the time necessary for your order to arrive at our place, once it is placed and paid.
The processing time refers to the time necessary for us to consider your order. For example if you place an order when we don't work, your order will be considered later. On average you must reckon half a day for us to process your order.
The recording time is short. When you click on the button to validate your order, it is saved, then you receive a confirmation email, your order is recorded. We can consult it and start the processing.
If the product is available in stock when you place an order, you must only reckon the shipping time and the processing time to receive the order at your place (apart from week-ends and days off, in fact orders are shipped only on working-days). We remind you that the shipping time depends on the carrier you have chosen among those we suggest to you.
If the product (or one) is not available in stock, you must reckon the shipping time, the processing time and the supply time. For an order composed of several different items, you must reckon the longest supply time. If you order an article which is in stock with a second item which is not available in stock, your order will be shipped when the second item is supplied at our company and ready to be checked and sent to your place.
Some customers may order the same product at the same moment, or a product may be in stock but not for the requested quantity. In these cases the order may be delayed waiting for the product to be supplied (we inform you about that as soon as we can). Whatever happens before placing an order, your cart will inform you if the requested quantity is sufficient. This page offers you further information about the availablity of products.